Complaints & Comments

We understand that we don't always get things right. When things do go wrong, we'll do all we can, where possible, to fix them to your satisfaction. If you're unhappy with our service or want to give us any feedback, please get in touch. If we've gone above and beyond, or you'd just like to let us know we've done a good job, we'd also love to hear from you!

Make a complaint

Please choose what you would like to do.

Compliments & Comments

Click the link below to download a copy of our Complaints Self-Assessment 2024

Complaints Self-Assessment 2024

Click the link below to download a copy of our Annual Complaints Report 2024

Annual Complaints Report 2024

Click the link below to download a copy of our Complaints Policy 2024-2025

Complaints Policy 2024-2025

If you still need to speak with us, or provide further information, use the details below.

Contact Us

Please contact us on 01527 61643 below and email to complaints@ymcaworcestershire.org.uk