YMCA is committed to promoting best practice and ensuring that Children, Young People and Adults at Risk are free from harm and abuse. Where harm and abuse is recognised or suspected, YMCA expects staff and volunteers to respond and refer in accordance with our policy and operational procedures.

If you need to speak to someone about a safeguarding concern, you can:

call the Police on 999 if the concern presents an immediate threat to a person’s safety
call a YMCA Designated Safeguarding Lead, if the concern relates to a YMCA service user, staff member, volunteer, or activities taking place within YMCA buildings –
1. Laura Salmon – 07904 954994
2. Jenny Dowse – 07779 298283
3. Email our Safeguarding Leads on safeguarding@ymcaworcestershire.org.uk

If you are a staff member or volunteer submitting safeguarding information, please keep this email as confirmation of receipt.

Safeguarding children

If you have reason to believe that a child, young person or adult is at immediate risk from harm contact the Police:

telephone: 999

If you have any concerns about a child or young person living in Worcestershire and feel that they may be in need of protection or safeguarding contact the Family Front Door.

Staff are available Monday to Thursday from 9.00am to 5.00pm and Fridays from 9.00am to 4.30pm.

telephone: 01905 822666

For assistance out of office hours (weekdays and all day at weekends and bank holidays):

telephone: 01905 768020

Safeguarding Adults:

to report a safeguarding concern please call 01905 768053
if you would like safeguarding advice please phone the Adult Safeguarding Team on 01905 843189 (note this number does not accept referrals)
professionals can complete an online form to report concerns about abuse or neglect

The information below tells you more about safeguarding adults, what happens when you report abuse or neglect and links to relevant policies and procedures that inform you how local services work together to protect adults at risk of abuse or neglect.

For Professionals:

If you need to make a child protection referral please contact the Family Front Door on 01905 822666. The Family Front Door, Initial Contact and Referral Team is the central point for all referrals for children and young people aged 0 to 18 years and living in Worcestershire where there is safeguarding or child protection concerns for them.