If you need to speak to someone about a safeguarding concern, you can:

1. call the Police on 999 if the concern presents an immediate threat to a person’s safety

2. If Urgent please continue to report to the police or the Local Authority using the information below in either Childrens or Adults section. Otherwise, please contact a YMCA Designated Safeguarding Lead, if the concern relates to a YMCA service user, staff member, volunteer, or activities taking place within YMCA buildings – Email: Enquiries@YMCAWorcestershire.org.uk

If you are a staff member or volunteer submitting safeguarding information, please keep this email as confirmation of receipt.


Safeguarding children

If you have reason to believe that a child, young person or adult is at immediate risk from harm contact the Police:

  • telephone: 999

If you have any concerns about a child or young person living in Worcestershire and feel that they may be in need of protection or safeguarding contact the Family Front Door.

Staff are available Monday to Thursday from  9.00am to 5.00pm and Fridays from 9.00am to 4.30pm.

For assistance out of office hours (weekdays and all day at weekends and bank holidays):

Safeguarding Adults:

The information below tells you more about safeguarding adults, what happens when you report abuse or neglect and links to relevant policies and procedures that inform you how local services work together to protect adults at risk of abuse or neglect.


For Professionals:

If you need to make a child protection referral please contact the Family Front Door on 01905 822666. The Family Front Door, Initial Contact and Referral Team is the central point for all referrals for children and young people aged 0 to 18 years and living in Worcestershire where there is safeguarding or child protection concerns for them.